Glamping News from the Meadows

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Secret Meadows is a multi-award winning Suffolk glamping site at a nature reserve in the heart of the Suffolk countryside.  To keep up to date with our regular news, late availability and special offers we'd love you to keep us company on Instagram, Facebook or Twitter.

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COVID POLICY & UPDATES

COVID POLICY UPDATE

 

 

Following the latest government announcements and the update to self-isolation rules, we have reverted back to our usual terms and conditions with regard to any Covid-affected bookings and we continue to recommend you take out travel insurance before your holiday here.  We advise you to arrange comprehensive travel insurance and that you take out a policy which covers you in the event of cancellation.  Your coverage in the event of Covid-related issues will depend on your insurer. Please contact them if you have questions.


We are following guidance from the holiday sector to return to “practice as normal” with Covid being an ongoing event.  However we will maintain the same high levels of cleaning standards and continue with our other safety procedures.  More details about these are listed below.

 

Social distancing and cleanliness of accommodation:

 
These are some of the changes we have introduced to make sure we keep the site safe for guests and staff:
 
  • We are continuing with the self-check in procedure and we email a combined Information and Welcome Pack along with a link to video guides.  Short videos include all the general checking-in information such as using the wood-burning stove, lanterns, and how the pantry works etc.  We provide a printed Information Pack in accommodation units but all information will be emailed to you as well. 
  • With the self-check in process, we ask that you text or call Ross when you have settled in so we know you’re OK.
  • We’ll be available for you to contact by telephone at any time during your stay if you have any queries and we’ll maintain social distancing if we need to visit your accommodation for assistance.
  • There is a one-household/accommodation group at a time policy for accessing the small onsite shop. 
  • Hand sanitiser is outside the pantry and wood store for use before and after accessing these buildings.  
  • Disinfectant and hand sanitiser are at each accommodation unit for you to use during your stay.  The usual hand soaps will be in your accommodation.
  • All our accommodation units have private facilities including private loos and showers, and private kitchens, so guests don’t need to share any facilities with other groups.